Credit Controller

  • Full Time
  • Birkenhead
  • £24000-£26,000

I am currently recruiting for my client who are based Birkenhead. They are recruiting for a credit controller to join the finance team on a permanent basis. Ideally you will be based local as this role will offer hybrid work – 2 days from home and 3 in the office.


  • To be responsible for the collection of deposit payments from customers within the company’s agreed terms, resolving internal and external customer queries, managing the debtor’s ledger, and assessing information provided by customers.
  • Review both internal and external requests for deviation from the company’s standard payment terms, assessing risk and other contributing factors before communicating the decision in a professional manner.
  • Monitor the collection of policy instalment payments
  • Drive cash collection volume in a multifaceted way including but not limited to
  • Ensuring customers are aware of all payment platforms available, championing the Direct Debit option.
  • Chasing current and aged debt via email and telephone.
  • Seeking to understand the cause of a debt and providing the upmost support to the customer, to ultimately collect the cash.
  • Post receipts to accounting systems accurately and in a timely manner, providing ad-hoc support to other departments if an urgent payment requires immediate allocation.
  • Proactively managing and collecting debts from company debtors, both current and aged. Following the correct procedure in terms of cancellation and recovery.
  • Review and issue policy statements, ad-hoc documents, and other relevant information as required by both internal parties and external customers.
  • Prepare MI and reports for the Finance Manager to assess the impact of the monthly activity, reviewing cash collections and cases passed to third party legal firms and legal recoveries.
  • Engage in Month End and Year End activities, accurately reconciling specific bank accounts and contributing to the sign off Management Accounts.
  • Aid all other members of the Finance Department, as and when required, undertaking any other reasonable duties.

Experience / Skills

  • Experience in a credit control role where there is a large volume of debtors and transactions
  • Experience of working within a Finance team, operating similar processes and systems
  • Strong excel skills and comfortable handling large volumes of data
  • Ability to handle multiple tasks and at any one time
  • Good verbal and written communication skills
  • High level of interpersonal skills, with an ability to deal with people at all levels

The company are very well established and can offer a long-term position to the successful candidate, please apply to find out full details and to also see what local roles may be suitable to you.

Location – _ Birkenhead

Salary – £24000 – £26000

Type – permanent

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Stuart McIntyre

Stuart McIntyre is managing the process for this particular vacancy. Please do not hesitate to contact Stuart if you would like to discuss the role in more detail - 07512 813378

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