I am currently recruiting for my client who are based Birkenhead. They are recruiting for a credit controller to join the finance team on a permanent basis. Ideally you will be based local as this role will offer hybrid work – 2 days from home and 3 in the office.

Responsibilities

• To be responsible for the collection of deposit payments from customers within the company’s agreed terms, resolving internal and external customer queries, managing the debtor’s ledger, and assessing information provided by customers.
• Review both internal and external requests for deviation from the company’s standard payment terms, assessing risk and other contributing factors before communicating the decision in a professional manner.
• Monitor the collection of policy instalment payments
• Drive cash collection volume in a multifaceted way including but not limited to
• Ensuring customers are aware of all payment platforms available, championing the Direct Debit option.
• Chasing current and aged debt via email and telephone.
• Seeking to understand the cause of a debt and providing the upmost support to the customer, to ultimately collect the cash.
• Post receipts to accounting systems accurately and in a timely manner, providing ad-hoc support to other departments if an urgent payment requires immediate allocation.
• Proactively managing and collecting debts from company debtors, both current and aged. Following the correct procedure in terms of cancellation and recovery.
• Review and issue policy statements, ad-hoc documents, and other relevant information as required by both internal parties and external customers.
• Prepare MI and reports for the Finance Manager to assess the impact of the monthly activity, reviewing cash collections and cases passed to third party legal firms and legal recoveries.
• Engage in Month End and Year End activities, accurately reconciling specific bank accounts and contributing to the sign off Management Accounts.
• Aid all other members of the Finance Department, as and when required, undertaking any other reasonable duties.

Experience / Skills

• Experience in a credit control role where there is a large volume of debtors and transactions
• Experience of working within a Finance team, operating similar processes and systems
• Strong excel skills and comfortable handling large volumes of data
• Ability to handle multiple tasks and at any one time
• Good verbal and written communication skills
• High level of interpersonal skills, with an ability to deal with people at all levels

The company are very well established and can offer a long-term position to the successful candidate, please apply to find out full details and to also see what local roles may be suitable to you.

Location – _ Birkenhead

Salary – £24000 – £26000

Type – permanent