Sales Office Manager

  • Full Time
  • Liverpool
  • £35000 - £40,000

Our client is a successful, growing and highly commercial organisation with an excellent reputation in the market place.  Due to expansion and continued success, they are looking to recruit a Sales Office Manager to join the team on a permanent basis. Reporting to the Commercial Director you will be responsible for organising and supervising all of the sales and administrative activities that facilitate the smooth running of the back-office sales and customer service functions. You will oversee and manage the filing system, continually develop and implement smarter administrative systems such as record management.  Supervising a small back office sales team, you will lead meetings, manage day-to-day issues, set targets and objectives, and generate periodic updates of costings for sales managers and customer price reviews.

Responsibilities Include:

  • Assist in the recruitment of new staff, including training and induction.
  • Ensure adequate staff levels to cover for absences and peaks in workload.
  • Carry out staff appraisals and manage performance.
  • Delegating work to staff and managing their workload.
  • Promoting staff development and training.
  • Responding to customer enquiries and complaints.
  • Attend Monthly Sales Meeting and report on departments KPI’s set for the office/ wider business.
  • Sales order processing.
  • Quotations
  • Telephone sales.
  • Oversee and manage any customer complaints ensuring they are resolved in the agreed timescale.

Skills/ Qualifications Required:

  • Results driven with experience working in a busy sales office environment
  • Dealing with both Home Trade and Export customers
  • An understanding of Export trade/markets
  • You should be able to inspire and drive change through improved process and system development
  • You will have experience in the sales process and understand cost, margin and marketing price selling
  • You will need to be pro-active and ambitious with an enthusiasm for success and strong commercial awareness

This role is office based with the option to work from home on an ad hoc basis

A competitive salary and benefits package is available.  For more information on this exciting opportunity please apply with your CV, or contact Joanna Marsden on 07740621160.

Sales Office Manager

Liverpool

£35,000 – £40,000

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Jo Marsden

Jo Marsden is managing the process for this particular vacancy. Please do not hesitate to contact Jo if you would like to discuss the role in more detail - 07740 621160

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