I am recruiting for an experienced Credit Controller to join an industry leading business based in St Asaph. Reporting to the Finance Manager, you will be working as part of a dedicated finance team with a focus on reducing debtor days, collecting aged debts, resolving queries, and generally improving the cash position across the business:

Responsibilities Include:

• Control all matters concerning the timely collection of the Company’s trade receivables.
• Ensure that customer accounts are reconciled, and franchise partners receive a monthly statement of account.
• Recommend Credit Notes where errors have been made in billing and follow this through to ensure they are raised in a timely manner and allocated correctly to invoices
• Ensure that all customer receipts are entered onto the customer accounts accurately and in a timely manner. This includes all BACS, card, cheque and DD receipts.
• Manage the achievement of debtor days targets across both customer and franchise partner billing.
• Issue customer debt statements and debt reminders.
• Reconcile debtor accounts with our franchise partners, putting into place agreements for settlement and managing to conclusion.
• Liaise with external debt chase specialists when required.
• Liaise with the Contact Centre providing them with accurate statements and information so that they can resolve customer queries around payment and recover overdue monies.
• Control placing overdue accounts on hold and the subsequent activities to collect outstanding monies.
• Perform regular reviews of customer accounts on hold.
• Produce credit control and aged debt reports for management in a timely and accurate manner.
• Attend regular review calls with colleagues within the corporate and franchise divisions to review debt status for their area.
• Support the Finance Team, performing any other duties consistent with this position as may now and again be assigned to you.
• Commit to your own development through effective use of GreenThumb’s performance review scheme and staff development process

Skills Required:

• Demonstrable experience in a similar role
• Good problem-solving ability
• Attention to detail
• Excellent customer service
• Confidentiality
• Team player
• Strong Excel skills

Benefits:

• Competitive salary
• 22 days holiday rising to 26 days with service ( 4 days to be taken during Xmas shut down)
• Pension scheme
• Medical and health care plan
• Employee discount scheme
• Cycle to work
• Long service awards
• 37.5 hours per week, 8.30an -5.00pm Monday to Friday, to be based on site

DJ/0507
Credit Controller
St. Asaph
Up to £30k