I am currently recruiting for a Credit Controller to join an impressive and growing business. As Credit Controller you will support the Credit Control Manager to ensure debtors are kept to a minimum and all customers pay to company terms.

Duties and responsibilities:

• Ensure that debts are paid in a timely manner for each debtor book.
• Meet cash & debtor targets.
• To forge good working relationships with internal stakeholders (sales, customer service,  etc.)
• Set and agree credit limits and payment terms for new and existing accounts using online credit checking facility.
• Assist line manager in the maintenance and review of existing credit limits and terms.
• Release orders on hold in a minimum timescale, ensuring credit approved.
• Chase overdue invoices by telephone, email & letter within agreed timescales, agreeing payment terms in consultation with line manager
• Maintain accurate records of all chasing activity and update systems / CRM.
• Identify changes in payment patterns and propose action to avert indebtedness
• Respond promptly and completely to both client and internal enquiries
• Escalate issues promptly when needed.
• Undertake account reconciliations as required and information for audit where necessary
• Issue monthly statements/letters for customer accounts
• Provide cover for other team members of credit control as requested by line manager
• Other duties as delegated from time to time by the Credit Control Manager or any other person designated in their absence.

Qualifications & Experience:

• Ideally the successful candidate will have experience in a company with over £10m Turnover
• Experience in previous role of Credit Controller
• Ability to build working relationships with internal stakeholders and work as a team
• Excellent verbal communication and customer service skills with the confidence to challenge people when disputes arise
• To be able to work under own initiative to achieve all goals and targets.
• Ability to listen carefully and negotiate with customers
• Patient with the ability to remain calm in stressful situations
• Persistence and Determination
• Methodical and analytical with good attention to detail
• Excellent numeracy skills

Benefits:

• Salary negotiable depending on experience
• 25 days’ holiday plus statutory plus your birthday off
• Company benefits package

DJ/0231