Credit Controller

I am currently recruiting for a Credit Controller to join an impressive and growing business. As Credit Controller you will support the Credit Control Manager to ensure debtors are kept to a minimum and all customers pay to company terms.

Duties and responsibilities:

  • Ensure that debts are paid in a timely manner for each debtor book.
  • Meet cash & debtor targets.
  • To forge good working relationships with internal stakeholders (sales, customer service,  etc.)
  • Set and agree credit limits and payment terms for new and existing accounts using online credit checking facility.
  • Assist line manager in the maintenance and review of existing credit limits and terms.
  • Release orders on hold in a minimum timescale, ensuring credit approved.
  • Chase overdue invoices by telephone, email & letter within agreed timescales, agreeing payment terms in consultation with line manager
  • Maintain accurate records of all chasing activity and update systems / CRM.
  • Identify changes in payment patterns and propose action to avert indebtedness
  • Respond promptly and completely to both client and internal enquiries
  • Escalate issues promptly when needed.
  • Undertake account reconciliations as required and information for audit where necessary
  • Issue monthly statements/letters for customer accounts
  • Provide cover for other team members of credit control as requested by line manager
  • Other duties as delegated from time to time by the Credit Control Manager or any other person designated in their absence.

Qualifications & Experience:

  • Ideally the successful candidate will have experience in a company with over £10m Turnover
  • Experience in previous role of Credit Controller
  • Ability to build working relationships with internal stakeholders and work as a team
  • Excellent verbal communication and customer service skills with the confidence to challenge people when disputes arise
  • To be able to work under own initiative to achieve all goals and targets.
  • Ability to listen carefully and negotiate with customers
  • Patient with the ability to remain calm in stressful situations
  • Persistence and Determination
  • Methodical and analytical with good attention to detail
  • Excellent numeracy skills


  • Salary negotiable depending on experience
  • 25 days’ holiday plus statutory plus your birthday off
  • Company benefits package


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Dan Jones

Dan Jones is managing the process for this particular vacancy. Please do not hesitate to contact Dan if you would like to discuss the role in more detail - 07811 594466

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