Heyland Recruitment
Chester: 01244 335115
Warrington: 01925 425952

HR Advisor/ER Specialist


Reference: HB0071

Type: Contract

Minimum Salary: £32,000.00

Maximum Salary: £34,000.00

plus excellent benefits

Qualifications: CIPD

HR Advisor/ER Specialist, Deeside, 12 Month FTC, c£33,000 plus excellent benefits.


Our client is a leading and growing organisation with an enviable brand and reputation. Due to continued growth and success they are now looking for an experienced HR Advisor/ER Specialist to join their existing HR team.


Supporting the People Team and wider HR function as HR Advisor you will be responsible for providing high quality and accurate end to end case management support on all aspects of people policy. Dealing with a high volume of calls and emails, you will be tasked with understanding issues and being able to guide and coach to ensure a positive resolution.  


Some key duties include:

  • Delivery of high quality and consistent advice on all aspects of people policy in line with agreed SLAs
  • Maintain expert knowledge of policy & procedure
  • Provide managers with risk based options to help guide with decision making
  • Coach and develop management capability
  • Provide end to end case management support including complex and high risk ER cases
  • Develop relationships with key stakeholders


As HR Advisor you will need to be a great team player with the ability to coach and provide robust advice. You will deliver effective responses with sound judgement on a variety of ER issues. Essentially you must be able to manage a varied workload and build strong relationships with your stakeholders providing them with risk based options and driving accountability and capability to make the decisions. Previous experience within a case management/ER specialist role is essential. Ideally you will be level 5 CIPD qualified as a minimum with 3 years’ experience in an advisory role within a complex and customer focused environment.


This is a fantastic opportunity that will further develop your HR experience within a fast paced, commercial environment.


Please apply for this role with your CV. If you have any questions please contact Helen Berry on 07870 607723.